Customer Service

Keeping our employees and guests safe and healthy is one of our highest priorities. Due to the unfortunate outbreak of the COVID-19/Coronavirus, we are currently suspending tours of our facility. We sincerely appreciate your understanding and your patience during this time.

What customers are saying...

OMG!!! I just got my first catalog and am making a huge pot of coffee so I can stay up all night to savor every page! Thank you.
- Beth

Privacy

Additional Resources

We are a 100% direct-mail and e-commerce company and have no sales showroom.

Email: Questions@firemtn.com | Customer Service: (800) 423-2319

Order by Phone: (800) 355-2137 | Order by Fax: (800) 292-3473